Symptoms
Lync Video Conference Software has been replaced by Skype for Business, which combines features of Lync (Microsoft's business communications platform) and Skype (a popular video call software). You can start a Lync Web Conferencing via audio and video communication, screen sharing, file sharing, and text messaging etc. A co-worker had an issue where he attempted to log into the server before his AD acct had Lync perms and it fubared his preferences plist to the point that it needed to get nuked. Lync on the mac is a strong reminder that MS regards the mac as 2nd tier in corporate climates, or otherwise doesn't dedicate the approrpriate development resources. Skype for Business (formerly Microsoft Lync and Office Communicator) is enterprise instant messaging software developed by Microsoft as part of the Microsoft Office suite. It is designed for use with the on-premises Skype for Business Server software, and a software as a service version offered as part of Office 365. Adium is a free Lync for Mac alternative that doesn’t leave you tearing your hair out like Lync for Mac. With the release of Office 2016 For Mac, there was some hope that Microsoft would finally update Mac users from clunky old Lync 2011 for Mac to either Skype for Business for Mac or at the very least, Lync 2016 For Mac. A co-worker had an issue where he attempted to log into the server before his AD acct had Lync perms and it fubared his preferences plist to the point that it needed to get nuked. Lync on the mac is a strong reminder that MS regards the mac as 2nd tier in corporate climates, or otherwise doesn't dedicate the approrpriate development resources.
Lync Client For Mac
Assume that you configure the sign-in method of Microsoft Lync for Mac 2011 to automatic or manual. When you sign in to Lync for Mac 2011, you receive an error message that states the user credentials are incorrect.
If you change the sign-in method to alternative, you will finish the sign-in process. However, after you sign in, Lync for Mac 2011 will freeze for about 25 seconds, and will then sign out. Additionally, you receive the following error message:
If you change the sign-in method to alternative, you will finish the sign-in process. However, after you sign in, Lync for Mac 2011 will freeze for about 25 seconds, and will then sign out. Additionally, you receive the following error message:
Resolution
To resolve this issue, install the following update:
2963369 Update 2963369 for Lync for Mac 2011 14.0.9
Note If this issue is not resolved after you apply the update, you must delete the EndpointConfiguration.cache file in the following path:
Note If this issue is not resolved after you apply the update, you must delete the EndpointConfiguration.cache file in the following path:
Download Lync For Mac
<Drive>:DocumentsMicrosoft User DataMicrosoft Lync Data<sip_user>